Residential Technical Services Group, Inc.

WARRANTY POLICY AND REGISTRATION

We have installed in your home, an air conditioning system, heat pump or other major appliance, electrical or plumbing equipment or fixture that retains a manufactures warranty that includes certain conditions of warranty.

The manufactures warranty is specific as to what they cover under the warranty time limits. This is true, also if you have purchased and extended manufactures warranty. Manufactures warranty coverage does not include trip diagnosis service fees, certain accessories, ductwork or other items required to make the installation. The coverage excludes labor and provides coverage only for parts and equipment for the warranty period unless specifically stated in their policy or contract provided with appliance. Please read your policy if you have any questions.

Applied Residential Technical Services, provides a one year labor warranty from the time of purchase, installation or start up, unless stated otherwise in your sales agreement. This includes time for repairs for any appliance or equipment we install. The labor coverage we offer is separate from the manufactures warranty and is an industry standard. The limitation to this labor warranty coverage is travel charges and overtime. We are happy to make any covered repair during regular business hours at no cost to you. However, a trip and service charge (DSR-WW) will be charged at one-half the regular current trip and service (DSR) rate. This also applies to after hour calls if required, however the trip and service rate after hours (DRS-AH) is higher. All accounts must be current before warranty service will be offered. Warranty coverage is subject to accurate service records and properly maintained use of any equipment. If you have any questions regarding our fees or service please feel free to call.

Now, please take a few minutes and fill out the attached warranty registration form and mail it back so that we can accurately update our records. Failure to return this form may delay service in a timely manner. Your assistance in this matter will greatly improve our ability to serve your needs for future service requirements.

Warrantee Start Date:

Location if Different:
   
Address:
City/St/Zip:
Home Phone:
Cell/Work Phone:

Customer Infomation
Name:
Address:
City/St/Zip:
Home Phone:
Cell/Work Phone:

Appliance Purchased From: (check one)
Clayton Homes
Oakwood Homes
Applied Residential Technical Services
Other, please list

Please list the Brand, Component, Model Number, Serial Number, and Warranty for each appliance:

Was extended warranty purchased?
    Yes No

Was extended warranty offered?
    Yes No

Are you interested in extended warranty?
    Yes No

Are you satisfied with the installation on your appliance?
    Yes No

Do you understand the manufactures and our warranty policy?
    Yes No

Comments:

Please check fuses, breakers, fuel, filters or other items before requesting service. You will be charged for service visits to correct these items. Feel free to call if you have any questions regarding these items or if you need help with them.

I have read and understand the warranty policy:

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